Recognising the "Best Customer Experiences"
Global Reviews publishes the Customer Experience Benchmark Index, the leaderboard of customer experience excellence. Each year, results are collated from hundreds of Customer Experience Benchmark studies for sales and service experiences delivered through channels such as websites, mobile devices, contact centres (phone & email) and branches.
Top performers recognised
Top performers from each industry's Customer Experience Benchmark Index are recognised for their achievements and commitment to delivering top class customer experiences.
Leaderboard winners are issued with an award certificate and have the option to publish a Global Reviews award icon. While only subscribers are permitted to promote the award, the symbol represents achievement of best practice in delivering great customer experiences.
A media campaign for each release of an industry Customer Experience Benchmark Index, including posting the results on our website Leaderboard and publishing industry focus articles in the media. Global Reviews also participates in joint marketing activities with award winners.
The Award icons
Contact us if you would like more information about this program.