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| The ability to identify the best fixed line plans, determine pricing, and sign up |
| The amount and quality of all fixed line information as well as tools provided on the website.td> |
| Facility for members allowing log in, online payment, and other account services. |
| The navigation of the website, the features contained on the site and the privacy policy. |
| The level of help customers can access via the website, and e-mail. |
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Prospective Customer
Content and Tools
Existing
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Utility
Customer
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