 |
| >Product Overview |
|
| >Website CE Benchmark |
|
| >Email CE Benchmark |
|
| >Telephone CE Benchmark |
|
| >Branch CE Benchmark |
|
| >Multi Channel Benchmarks |
|
| The quality of the system that allows users to search for information from the searching engine. |
| The level of functionality and the quality of the results provided from the Search Utility. |
| The ease of navigation around the website and the content present on the home page. |
| The level and quality of service customers receive via website FAQs and the email contact centre. |
| The overall level of quality and detail of information, as well as the tools that are located throughout the website. |
|
|
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Search
Search Results
Site
Utility
Customer Support
Content and Tools
| |
©2008 Global Reviews
Pty Ltd ABN 96 063 578 943 Privacy Statement | Legal Statement |